How to edit an Approved Application

1. Select “History” from Client Services navigation bar.
2. Select “View Details” for the application that needs to be edited.
3. From the Service Overview page, click the “Change Application” button.
4. Select the change reason from the drop-down list.
   1. Correct Vendor, Account Number or Name on Account
   2. Manually Edit Pledge (LGE or KU)
   3. Benefit determined at the time of application is incorrect
   4. Correct Household Information 
   5. Void Application
5. Click “Continue."
6. On the Edit Application Screen, update the application information and enter a Reason for the edit.
7. Click “Save Application.”

Note: If you do not see the "Change Application" button or "Void", you will need to contact someone at your agency who is an organizational admin. They will have the ability to edit/void the application.