Client Services
- User Groups on Program Admin
- Education Option is no longer available
- Duplicate Account Numbers
- Why can’t I recertify for a Utility Assistance Program?
- How do I recertify a client for Utility Assistance Programs?
- Change Application Options: Which One Do I Use?
- Referral Types
- Family Goal Plan: Add/Remove Existing Service
- Update Weatherization Application Status
- Completing Goals and Action Steps for Family Goal Plans
- How do I complete a Family Goal Plan follow-up?
- How do I complete a Referral follow-up?
- How to edit an Approved Application
- No Valid Benefit Type
- Checking HEART enrollment status
- How to Void an Application
- More Information Needed
- KU/LGE Skip Automatic Pledge Creation