Training Message on ky.castinet.org

Question: I'm on ky.castinet.org, but I get a message that says I'm in the training environment. 

The message at the top of the screen reads: 

"This is a Training/Testing environment. Do Not Enter Real Client Data"

Answer: This usually means that you have been logged out of the "ky" production system. 

Steps to resolve the issue: 

• Log out,
  • click the the drop down V in the upper right hand corner of CASTiNET
  • click the "log out" button.
• Close the browser (use the X in the upper right hand corner) 
• Launch CASTiNET again, and log back in. 

If the issue persists notify CASTiNET support.